We'd love to hear from you

Have a question about an order, a product, or just want to share a photo of your pet? We're real people who love animals, and we're here to help.

Get in Touch

Email: hello@pethood.com

Response time: We aim to respond to all messages within 24 hours, Monday through Friday.

Order Questions

If you have a question about an existing order, please include your order number in your message so we can help you as quickly as possible.

Share Your Pet!

We love seeing the pets behind the orders. Send us a photo — there's a good chance we'll feature your furry friend on our page.